Your resource for up-to-date information and helpful FAQs
Leasing office from 10 am - 12pm
Stop by the leasing office from 10 am - 12 pm to celebrate National Bagel Day with bagels, cream cheese, and other goodies!
Instagram LIVE at 11 am @TheMSeattle
Join us on Instagram LIVE at 11 am to learn how to make a fresh and healthy smoothies this new year! We will also have recipes for people who do not have a blender. Watch our IG stories for the ingredient list and directions if you'd like to follow along live!
Instagram LIVE at 2 pm @TheMSeattle
Join us on Instagram LIVE at 2 pm to learn how to make an easy, affordable, and delicious meal: Pizza toast! Watch our IG stories for the ingredient list and directions if you'd like to follow along live!
Leasing office from 11 am - 2 pm
Stop by the leasing office from 11 am - 2 pm to celebrate National Croissant Day with various croissants and other goodies!
Rent installments are due on the first day of each month and residents are allowed 3 calendar days to make a payment. A late fee charge of $100 will be applied on the 4th day of the month. A daily $10 late charge will be applied each day. Rent is unpaid until reaching a maximum of $150. Rent is delinquent until paid in full.
Utilities included in rent are trash, pest control, gas, cable TV (HBO and Cinemax included) and Internet for the unit. Water and sewer will be billed back to residents. Each unit is billed based on the submeter usage divided by the number of residents in the unit. Electricity is billed independently and needs to be set up for your unit through Seattle City Light. An electricity account is required to be set up by only one resident in a unit, but all residents can choose to set up an account and be billed for their portion directly.
Please visit https://www.seattle.gov/light/start-stop-transfer/ to create your account. If you need assistance and would like to speak to a representative, please call (206) 684-3000.
If you have an existing account, to transfer service, you will need to need provide the following information:
- Current address
- New address (The M - 4700 Brooklyn Ave NE, Seattle, WA 98105)
- Move-In Date
- Meter Read (Find on previous bill)
- $23 administrative fee will be included on your first bill
Our insurance does not provide coverage for your personal property. We don't require insurance, but we strongly recommend that you maintain Liability Renter’s Insurance covering the Premises for the duration of your Lease term. Additionally, we recommend that you purchase personal property coverage for losses due to theft, fire, water, pipe leaks, and similar occurrences.
You are welcome to bring additional furniture with you, but don't forget that your apartment is fully furnished. You are welcome to move the furniture around to best suit your preferences, however none of the furniture may be removed from the unit. Personal items such as bedding, towels, pots, and tableware are not included and will need to be brought by the residents.
When connecting to the internet for the first time, residents will be asked to fill out personal information and enter your device information. You will have the option of choosing the free internet plan or faster internet for a $25 fee per month. Additional equipment is not needed. Each bedroom includes wall plugs to set up additional televisions. If you have connection issue, please contact the leasing office.
In the case of an emergency (fire, flood, or blood) please contact 911. Please contact (206) 822-6155 in the event of an emergency maintenance issue or if you need immediate assistance from a team member. In addition, we have security every day from 9 pm - 5 am and their phone number is (206) 664-4045.
Emergency maintenance requests include but are not limited to the following:
• No hot water or running water in the Premises.
• No heat or air-conditioning when outside temperatures are less than 50 degrees or higher than 80 degrees.
• Stopped up toilet if only one is available in the apartment
• Water problems such as leaks, severe back-ups, or broken pipes
• Malfunctioning controlled access gates
• Any unsecured apartment entry.
Maintenance requests can be submitted on the Resident Portal online or you can download the Resident Portal app on your device. You are also welcome to stop by the leasing office and a team member will help complete the maintenance request process. In the case of an emergency (fire, flood, or blood) please contact 911.
Your mailing address is:
4700 Brooklyn Ave NE, Apt Number -Bedspace (example: 1110-B)
Seattle, WA 98105
You may also visit the Resident Portal app or online to locate your mailing address. On your portal, the FAQs page will guide you on how to properly write your address.
Payments can be made by Credit Card, e-Check, money order, or cashier's check.. Rent can be paid on the Resident Portal online (link to resident portal at top of this page) or you can download the Resident Portal app.
We ask that all residents only use finishing nails or very small nails the wall to reduce possible damage. If you have any questions, please contact the leasing office.
Please reach out to the leasing office and we will be happy to accommodate a transfer if another space is available.
All residents with a parking addendum will receive a parking decal. Unfortunately, The M does not offer guest parking but there are many parking options nearby.
The M is a smoke-free and vape-free property! Residents are not allowed to smoke or vape in the units or anywhere in the building.
All residents have mobile key access to their units via our door system and this can be used if a key fob is misplaced. In the event that a resident loses a key fob, the resident will need to notify the leasing office to receive a replacement. A $75 replacement fee will be charged to the resident and must be paid before the replacement fob is given to the resident.
As per the Lease Contract, an overnight guest may not stay more than two consecutive nights and no more than four nights in any one month.
The renewal rate will depend upon which floor plan you have and when you renew. Renew early to receive the best pricing. To find out your specific renewal rate, please call, email us, or stop by the leasing office.
This will begin on the first day of your new lease which is September 1, 2021.
Utilities included in rent are pest control, cable TV and Internet for the unit. Trash and gas will no longer be included in rent; however, it is estimated that the monthly cost for these services would total approximately $10 per month. Water and sewer will be billed back to residents. Each unit is billed based on the submeter usage divided by the number of residents in the unit. Electricity is billed independently and is paid directly through Seattle City Light.
Of course! The M is open to students and non-students alike. We'd love to keep you at The M.
Yes! Please contact us directly and we will work with you to go over any changes you'd like for your renewal.
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3,4"! Just following these steps:
1. Send us an email, call, or stop by and tell a team member you are interested in possibly renewing.
2. Check your email for your renewal offer.
3. Review the terms, and click "Accept" using the link provided.
4. Follow the prompts to E-sign the new lease agreement.
It's that easy!
We're here to provide you the best living experience and we'd love to hear from you. Please fill out the below form to submit your ANONYMOUS feedback and suggestions.