At The M, the health and safety of our resident and team members always comes first. This is what guides our actions as we navigate the quickly evolving Coronavirus situation. The M has implemented policies and procedures to help mitigate the exposure and spread of COVID-19. For further details, please view our COVID-19 Measures HERE

Rent installments are due on the first day of each month and residents are allowed 3 calendar days to make a payment. A late fee charge of $100 will be applied on the 4th day of the month. A daily $10 late charge will be applied each day. Rent is unpaid until reaching a maximum of $150. Rent is delinquent until paid in full.

Utilities included in rent are trash, pest control, gas, cable TV (HBO and Cinemax included) and Internet for the unit. Water and sewer will be billed back to residents. Each unit is billed based on the submeter usage divided by the number of residents in the unit. Electricity is billed independently and needs to be set up for your unit through Seattle City Light. An electricity account is required to be set up by only one resident in a unit, but all residents can choose to set up an account and be billed for their portion directly.  

Please visit https://www.seattle.gov/light/start-stop-transfer/ to create your account. If you need assistance and would like to speak to a representative, please call (206) 684-3000.

If you have an existing account, to transfer service, you will need to need provide the following information:
-        Current address
-        New address (The M - 4700 Brooklyn Ave NE, Seattle, WA 98105)
-        Move-In Date
-        Meter Read (Find on previous bill)
-        $23 administrative fee will be included on your first bill

Our insurance does not provide coverage for your personal property. We don't require insurance, but we strongly recommend that you maintain Liability Renter’s Insurance covering the Premises for the duration of your Lease term. Additionally, we recommend that you purchase personal property coverage for losses due to theft, fire, water, pipe leaks, and similar occurrences.

You are welcome to bring additional furniture with you, but don't forget that your apartment is fully furnished. You are welcome to move the furniture around to best suit your preferences, however none of the furniture may be removed from the unit. Personal items such as bedding, towels, pots, and tableware are not included and will need to be brought by the residents.

When connecting to the internet for the first time, residents will be asked to fill out personal information and enter your device information. You will have the option of choosing the free internet plan or faster internet for a $25 fee per month. Additional equipment is not needed. Each bedroom includes wall plugs to set up additional televisions. If you have connection issue, please contact the leasing office.

In the case of an emergency (fire, flood, or blood) please contact 911. Please contact (206) 822-6155 in the event of an emergency maintenance issue or if you need immediate assistance from a team member. In addition, we have security every day from 9 pm - 5 am and their phone number is (206) 664-4045.

Emergency maintenance requests include but are not limited to the following:
•        No hot water or running water in the Premises.
•        No heat or air-conditioning when outside temperatures are less than 50 degrees or higher than 80 degrees.
•        Stopped up toilet if only one is available in the apartment
•        Water problems such as leaks, severe back-ups, or broken pipes
•        Malfunctioning controlled access gates
•         Any unsecured apartment entry.

Maintenance requests can be submitted on the Resident Portal online or you can download the Resident Portal app on your device. You are also welcome to stop by the leasing office and a team member will help complete the maintenance request process. In the case of an emergency (fire, flood, or blood) please contact 911.

Your mailing address is:
4700 Brooklyn Ave NE, Apt Number -Bedspace (example: 1110-B)
Seattle, WA 98105
‍
You may also visit the Resident Portal app or online to locate your mailing address. On your portal, the FAQs page will guide you on how to properly write your address.

Payments can be made by Credit Card, e-Check, money order, or cashier's check.. Rent can be paid on the Resident Portal online (link to resident portal at top of this page) or you can download the Resident Portal app.

We ask that all residents only use finishing nails or very small nails the wall to reduce possible damage. If you have any questions, please contact the leasing office.

Please reach out to the leasing office and we will be happy to accommodate a transfer if another space is available.

All residents with a parking addendum will receive a parking decal. Unfortunately, The M does not offer guest parking but there are many parking options nearby.

The M is a smoke-free and vape-free property! Residents are not allowed to smoke or vape in the units or anywhere in the building.

All residents have mobile key access to their units via our door system and this can be used if a key fob is misplaced. In the event that a resident loses a key fob, the resident will need to notify the leasing office to receive a replacement. A $75 replacement fee will be charged to the resident and must be paid before the replacement fob is given to the resident.

As per the Lease Contract, an overnight guest may not stay more than two consecutive nights and no more than four nights in any one month.